Employment Opportunities


Employment Opportunities

 

 

Data Entry and CRM 

Incredible opportunity to work at Fairchild Tropical Botanic Garden. We are looking for a highly motivated, experienced, and qualified individual with prior CRM and customer service experience and an ability to work effectively in a fast-paced environment.

Responsibilities: Manage data entry of all aspects of CRM database, including maintaining accuracy and integrity of all information. Ability to build and analyze reports. Ability to manage processing and posting of gifts. Must provide excellent customer service to members and guests. Manage and deliver all aspects of digital and front-facing CRM integration products to mobile systems and website. 

Requirements: At least three years’ experience using a CRM platform required; active and recent experience using Altru favored; previous experience with RENXT or FENXT favored; proficient using MS Office; experience using WordPress or other web-based CRM; comfortable using project management software and other software systems. Occasionally works outdoors in the Garden during events. Successful completion of all pre-employment screening

We are looking for a professional individual who: possesses a positive attitude and strong work ethic; works well with others, including volunteers; is flexible; is a strong multi-tasker; and thrives in a busy and fast paced environment

Bilingual (Spanish) preferred 

Pay range:

Pay commensurate with experience and qualifications

Benefits Provided:

  • Health insurance
  • PTO
  • Payroll match
  • Work at one of the most beautiful locations anywhere in the world

Schedule:

  • Full-time
  • Tuesday through Saturday
  • Daytime
  • Weekend availability during weekend events
  • Holiday availability
  • Evening availability

Fairchild Tropical Botanic Garden is A Florida Nonprofit Corporation and an Equal Opportunity Employer in compliance with ADA/Drug-free Workplace.

Please submit a cover letter and resume to isanchez@fairchildgarden.org

*No phone calls, please.

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2022 Seasonal Production Assistant

Reports to: Production, Special Events, and Ops

THE JOB:

We’re looking for someone who is highly self-motivated and equally talented. This position requires attention to detail in a fast moving, live entertainment capacity. We are looking for an experienced Event professional to join our Operations Team as a PA for daily event operations.

JOB RESPONSIBILITIES:

  • Ensure retail locations are stocked & prepped prior to opening & restocked during event
  • Responsible for delivering guest control barricades, ropes and stanchions are set up throughout event space prior to opening
  • Ensure all guest control equipment, retail locations and Box Office areas are struck each night
  • Provide excellent customer service
  • Maintain Special Events Inventory and Supply Tracking
  • Other duties as deemed necessary or as directed

QUALIFICATIONS:

  • Previous PA experience preferred.
  • Experienced with multitasking in a hectic environment
  • Demonstrated sound organizational, coordinating, and personal interface skills
  • Demonstrated excellent written and verbal communications skills, including use of 2-way radios
  • Proven job reliability, diligence, and dedication
  • Positive attitude
  • Must be able to work event days/nights, weekends, and some holidays
  • Stand for long periods of time and work outside in various weather conditions
  • Work outdoors and carry up to 30 lbs
  • Must be able to stand for up to 6 hours during a shift
  • Must be able to work outdoors in a variety of weather conditions
  • Must be available to work upcoming up to two seasonal Holidays: Easter, Memorial Weekend, 4th of July, Labor Day, and Halloween

Please take the time to also apply directly for this position here.

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2022 Seasonal Tour Guide

Reports to: Director of Guest Experience & Events

Salary: $15/hr

THE JOB:

We are in search of energetic Tour Guides to join our team at the incredible Fairchild Tropical Botanic Garden. Our Tour Guides are responsible for escorting, storytelling, and immersing VIP Guests with the highest level of service possible in an efficient, courteous, and professional manner.

JOB RESPONSIBILITIES:

  • Greet guests in a warm and friendly manner, acknowledging them upon arrival.
  • Ability to move around throughout the Garden with groups of people for long periods of time walking and/or standing.
  • Comfortable answering questions about Fairchild’s upcoming activities and attractions.
  • Interacting with crew members in a professional manner, assisting other departments with necessary information.
  • Resolve guest complaints and observations in a professional and courteous manner.
  • Listening and responding to guest inquiries using a positive, clear speaking voice.
  • Maintaining an up to date working knowledge of all property amenities.

QUALIFICATIONS:

  • Must be at least 18 years old.
  • Preferred ticketing, museum, zoo, or theme park operations experience
  • Strong math aptitude and ability to attend to detail
  • Experienced with multitasking in a fast-paced environment
  • Demonstrated excellent written and verbal communications skills.
  • Proven job reliability, diligence, and dedication
  • Guest Service focused
  • Must be able to lift, push, and/or pull up to 25 pounds
  • Must be able to stand for up to 6 hours during a shift
  • Must be able to work outdoors in a variety of weather conditions
  • Must be available to work upcoming up to two seasonal Holidays; Easter, Memorial Weekend, 4th of July, Labor Day, and Halloween.

Please take the time to also apply directly for this position here.

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2022 Seasonal Admissions Associate

Reports to: Director of Guest Experience & Events

Salary: $15/hr

THE JOB:

In search of a highly self-motivated individual with admissions and strong cash handling experience. This role serves as an Ambassador for the event as well as greeting and scanning pre-purchased tickets. Candidate must be able to work on a team while maintaining positive energy while keeping a clean work area around their stations are pivotal

JOB RESPONSIBILITIES:

  • Box Office / Admissions includes Cashiers, Ticket Scanners and Guest Service Support
  • Sell Daily Admission and Special Event tickets utilizing online ticketing system; ALTRU
  • Cash Handling with standard and regular closing procedures.
  • Provide excellent Guest Service.
  • Other duties as deemed necessary or as directed.

QUALIFICATIONS:

  • Must be at least 18 years old.
  • Preferred ticketing, museum, zoo, or theme park operations experience
  • Strong math aptitude and ability to attend to detail
  • Experienced with multitasking in a fast-paced environment
  • Demonstrated excellent written and verbal communications skills.
  • Proven job reliability, diligence, and dedication
  • Guest Service focused
  • Must be able to lift, push, and/or pull up to 25 pounds
  • Must be able to stand for up to 6 hours during a shift
  • Must be able to work outdoors in a variety of weather conditions
  • Must be available to work specified dates; including Easter, 4th of July, Labor Day, and Halloween.

Please take the time to also apply directly for this position here.

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2022 Seasonal Event Ushers

Reports to: Director of Guest Experience & Events

Salary: $15/hr

THE JOB:

In search of someone who is highly self-motivated and equally talented and used to working on a team. This position requires creativity with a high level of detail and problem solving. This role serves as an Ambassador for the event and are the most guest interacting positions available. Having someone who is great at maintaining positive energy while keeping a clean work area around their stations are pivotal.

JOB RESPONSIBILITIES:

  • Interact and greet Guests; while providing support and answers to any of their questions or requests.
  • Maintaining guest safety within the overall event. (Including nearest restrooms, food stops, etc.)
  • Directing Guests to correct areas and spaces, with a strong knowledge of the event layout.
  • Maintaining constant communication via 2 -way radio with Production and Guest Services Team.
  • Maintaining Attraction queues accordingly. (Including cleaning, queue adjustment, signage needs, etc.)
  • Assist direct Supervisor(s) by logging hourly guest counts and recording
  • Assisting various depts as needed; (Including Retail and Box Office).

QUALIFICATIONS:

  • Must be at least 18 years old.
  • Preferred ticketing, museum, zoo, or theme park operations experience
  • Strong math aptitude and ability to attend to detail
  • Experienced with multitasking in a fast-paced environment
  • Demonstrated excellent written and verbal communications skills.
  • Proven job reliability, diligence, and dedication
  • Guest Service focused
  • Must be able to lift, push, and/or pull up to 25 pounds
  • Must be able to stand for up to 6 hours during a shift
  • Must be able to work outdoors in a variety of weather conditions
  • Must be available to work specified dates; including Easter, Memorial Weekend, 4th of July, Labor Day, and Halloween.

Please take the time to also apply directly for this position here.

_______________________________________________________________

Security Guard

Reports to: Events & Operations Manager

Job Type: Part-time

Openings: 2

1 weekend availability during the day

1 weekend availability overnight

Salary: $15/hr.

JOB RESPONSIBILITIES:

 

  • Act as garden security overnight, for special events and other times when needed
  • Close garden and garden buildings when needed for afterhours events; secures all gardens and reopens are appropriate times
  • Makes scheduled tours of grounds by vehicle or walking to ensure security, and watches for conditions that could result in injury.
  • Reports to supervisor or police authorities any unusual or suspicious condition detected
  • Reports to supervisor any incidence of visitor, driver or employee actions which could result in injury or loss to company employees
  • Reports to supervisor any landscape lighting outages or other garden maintenance issues that appear to be not working
  • Opening and closing store, and providing basic customer service resolution, in the absence of a manager.
  • Other duties as assigned by your supervisor.

REQUIREMENTS

  • Minimum 1-2 years of experience as a Security Guard or similar role
  • Inspect and patrol premises regularly
  • Ability to multi-task and maintain a calm demeanor in a stressful environment
  • Must have unrestricted authorization to work in the United States

Please submit resumes to Isabel Sanchez, Human Resources at isanchez@fairchildgarden.org*No phone calls, please.

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