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Guest Survey

For each item below, please share how we met your expectations.

Arrival Experience:

Bad

Good

1

2

3

4

5

N/A

Friendliness of Guest Services associates

1 2 3 4 5 N/A

Ease of ticket purchase

1 2 3 4 5 N/A

Ease of parking

1 2 3 4 5 N/A

Cleanliness of restroom facilities

1 2 3 4 5 N/A

Quality of shopping experience at The Shop

1 2 3 4 5 N/A

Garden Experience:

Bad

Good

1

2

3

4

5

N/A

Beauty of Garden

1 2 3 4 5 N/A

Quality of plant collections

1 2 3 4 5 N/A

Accessibility of plant collections

1 2 3 4 5 N/A

Ease in learning about plant collections

1 2 3 4 5 N/A

Friendliness of staff and volunteers

1 2 3 4 5 N/A

Cleanliness of Garden

1 2 3 4 5 N/A

Dining Experience:

Bad

Good

1

2

3

4

5

N/A

Quality of food at the Glasshouse Café

1 2 3 4 5 N/A

Friendliness of the staff

1 2 3 4 5 N/A

Wait time to order food

1 2 3 4 5 N/A

Cleanliness of dining area

1 2 3 4 5 N/A

Overall dining experience

1 2 3 4 5 N/A

Exhibits & Attractions:
Rate your experience.

Bad

Good

1

2

3

4

5

N/A

Wings of the Tropics, Exotic Butterfly Exhibit

1 2 3 4 5 N/A

Tropical Plant Conservatories

1 2 3 4 5 N/A

Rainforest

1 2 3 4 5 N/A

Arboretum

1 2 3 4 5 N/A

Water Gardens

1 2 3 4 5 N/A

Children's Garden

1 2 3 4 5 N/A

Lakes and Lowland exhibits

1 2 3 4 5 N/A

Overall Experience:

Bad

Good

1

2

3

4

5

N/A

How would you rate your overall visit to Fairchild?

1 2 3 4 5 N/A

Was this your first visit?

Yes No

Did you attend an event?

Yes No

What was your favorite exhibit (if you don't remember the name, please describe it).

Was there anyone that made your visit memorable?

Did you experience a problem during your visit? If yes, was it resolved?

How can we make your experience even better?

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10901 Old Cutler Road
Miami, Florida 33156

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