Employment Opportunities
About Fairchild Tropical Botanic Garden
Fairchild Tropical Botanic Garden is a world-renowned leader in conservation, plant science, and environmental education. Spanning 83 acres, Fairchild is a living museum of rare tropical plants, a hub for cutting-edge research, and a cherished destination for beauty and inspiration. With a bold vision to transform all of South Florida into a thriving, interconnected garden, Fairchild promotes sustainable landscaping, native plant restoration, and community engagement. Through education, research, and outreach, Fairchild is shaping a greener, more resilient future for our region.
Fairchild Tropical Botanic Garden is an equal opportunity organization. We celebrate diversity and are committed to creating an inclusive environment for everyone regardless of race, color, religion, national origin, sexual orientation, gender, gender identity or disability. We do not tolerate hate or discrimination of any kind.
Fairchild Tropical Botanic Garden is a Drug-Free workplace.
Facilities Project Manager
JOB TYPE: Full-Time
SALARY: Commensurate with experience
LOCATION: Fairchild Tropical Botanic Garden, Coral Gables, Florida
About the Position:
We are seeking a Facilities Project Manager to oversee multiple engineering and construction projects across our 83-acre campus. This role requires a sharp, proactive individual who can think strategically, coordinate efficiently, and keep projects moving with minimal disruption to Garden operations and visitor experiences.
Position Responsibilities:
- Manage construction, infrastructure, and facilities projects through completion.
- Work closely with contractors, engineers, and permitting agencies to ensure smooth operations.
- Identify and troubleshoot potential delays or challenges before they become problems.
- Monitor project progress, maintain schedules, and ensure work is completed efficiently.
- Coordinate with internal teams to minimize the impact of construction on daily activities.
- Keep accurate records of project details, contracts, and timelines.
- Sharp problem-solver who can anticipate challenges and address them proactively.
- Highly Organized and able to manage multiple projects at once.
- Strong communicator who can effectively coordinate with a variety of stakeholders.
- Quick thinker who can make decisions and adapt to changing conditions.
- Team player with a proactive approach to getting things done.
Qualifications:
- A background in civil engineering, construction management, architecture, or a related field (degree or coursework preferred).
- Familiarity with construction projects, permitting processes, and contractor coordination.
- A strong ability to learn, adapt, and think strategically.
- Prior experience managing projects is a plus but not required–we’re looking for the right mindset above all else.
Physical Requirements:
- Prolonged periods walking and standing.
- Must be able to lift, push, and/or pull up to 50 pounds.
- Must be able to work outdoors in a variety of weather conditions.
- Must be able to bend, stoop, climb, reach, and lift up to 40 pounds at a time.
- Fairchild offers a competitive salary and benefits package, including health insurance, retirement contributions, and professional development opportunities.
To apply please submit cover letter and resume to hr@fairchildgarden.org
Event Sales Coordinator
REPORTS TO: General Manager
JOB TYPE: Full-Time
SALARY: Commensurate with experience
LOCATION: Fairchild Tropical Botanic Garden, Coral Gables, Florida
Position Description:
We are looking for an energetic and organized Event Sales Coordinator who shares a passion for excellence and who infuses enthusiasm into everything they do. Our Sales Event Coordinator will have the opportunity to shape our guest experience by providing exceptional knowledge of the property and will proactively provide support to our Events and Sales team.
The Event Sales Coordinator will be mainly responsible for managing the day-to-day operations related to activities and events for our clients. Additionally, you will be responsible for coordinating and responding to inquiries regarding event facilities for local and group-hosted events in the garden’s continuing effort to deliver outstanding guest service and financial profitability.
Job Responsibilities:
- Assist and carry out the duties set forward by the Events Sales Managers as needed.
- Initiate qualifications for telephone sales inquiries to support Events and Sales process and create a positive impact by effectively qualifying business for Events and Sales opportunities.
- Answer client inquiries about property facilities/services (e.g., hours of operation, promotions, entertainment, special events) to the appropriate Manager as necessary; ensures timely follow-up.
- Schedule events and sales calls for & tours for managers based on their calendar availability.
- Maintain the various file systems, both electronic and paper of leads, contracts, and accounting
- Meet with clients and vendors in the absence of the Events Managers and professionally convey necessary fundamentals and details of the sale to the client.
- Prepare sales proposals, vendor contracts
- Organize all required regulatory documentation including sending sales contracts to clients in a timely manner, and following up to ensure that they are returned to the garden on-time to ensure the completion of a successful event and post advanced deposits/payment to sales accounts.
- Meet with and communicate event needs to the appropriate operating departments throughout the Garden as needed.
- Coordinate vendors relating to sales to establish strong relationships with vendors to ensure the maximization of garden revenue.
- Manage Event set up team when prior to events.
- Support Event Leaders during events.
- Enter, retrieve, and reconcile commissions in partnership with Finance team
Qualifications:
- 2+ years of Hospitality experience preferred
- Administrative Assistant Experience
- Proficient in using MS Office Suite (Word, Excel, PowerPoint) and adaptable to learning new apps quickly.
- Proactive to identify innovative opportunities for creative sales presentations and structure towards more effective sales tools for the Events and Sales managers
- Self-motivated and capable of taking initiative to support the GM’s and team proactively.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Familiarity with the sales process and understanding of sales terminologies is a plus.
- Detail oriented, well developed organizational skills and a strategic thinker.
- A strong love of events and the desire to grow within the events sales department as a future sales or service manager!
To apply please submit cover letter and resume to info@epicentertainmentgroup.com
Retail & Admissions Associate
REPORTS TO: Retail & Shop Manager
JOB TYPE: Part-Time
SALARY: $16/hr.
LOCATION: Fairchild Tropical Botanic Garden, Coral Gables, Florida
Position Description:
Job Responsibilities:
- Greeting, making eye contact, smiling, and starting conversations with all guests.
- Educating self about products in order to share this knowledge with guests. Educating self about Garden promotions, activities, and initiatives with the ability to express them to guests. Understanding and expressing all membership promotions, donation programs, and Shop sales. Educating self about daily activities and events as listed on the daily sheet or as received via email. Participating in daily morning update meetings.
- Selling tickets, merchandise, and memberships following The Shop at Fairchild’s Membership and Sales script.
- Providing accurate, factual, and engaging information about the Garden and its programs/initiatives.
- Resolving basic membership problems, referring complicated issues to the membership department.
- Preparing food and coffee, cleaning the food sales area, and stocking the food sales area following daily checklists.
- Answering phones in a friendly and welcoming way. Processing phone or special orders.
- Working on the sales floor when not busy at the register, either on assigned tasks or by seeking out new tasks.
- Assisting customers with items in the jewelry, items in backstock, and heavy or bulky items.
- Following all cash handling and inventory control procedures of the Shop at Fairchild. Operating the cash register in an efficient and knowledgeable manner.
- Unpacking and verifying merchandise deliveries. Stocking shelves, including regularly rotating products. Restocking and straightening items on shelves. Putting backstock and understock away underneath displays and, in the closet, in a neat, organized, and efficient manner. Performing inventory counts as assigned.
- Building eye-catching, relevant, and timely merchandise displays.
- Resolving all guest complaints, involving a supervisor if necessary. Answering all guest questions, including researching answers and following up with guests.
- Welcoming group tours, processing the group quickly and efficiently, and directing group to their activities for the day.
- Working as part of the Visitor Services team by substituting in other areas of the department, including but not limited to Admissions Chalets, Group Tour Sales, South Gate, Reception, Information Desk, kiosk duty, shuttle and tram service, and Visitor Services volunteer supervision.
- Opening and closing store, and providing basic customer service resolution, in the absence of a manager.
- Other duties as assigned by your manager.
Requirements:
- Minimum 1-2 years’ experience in Retail Sales and/or Customer Service
- Hospitality experience a plus
- Strong project management skills
- Excellent problem-solving and organizational skills
- Excellent verbal and written comprehension and communication skills
- Ability to multi-task and maintain a calm demeanor in a stressful environment
- Must have unrestricted authorization to work in the United States
- Must be able to lift up to 30lbs.
To apply please submit cover letter and resume to hr@fairchildgarden.org
Orchid Technician
REPORTS TO: Million Orchid Project Manager
JOB TYPE: Part-Time
SALARY: $17/hr.
LOCATION: Fairchild Tropical Botanic Garden, Coral Gables, Florida
Position Description:
The primary duties of the orchid technician will be to coordinate the delivery and installation of orchids at municipal sites throughout Miami. Employees will also assist in all aspects of the National Orchid Garden and Million Orchid Project including general maintenance of laboratory, garden, nursery stocks. Basic horticulture knowledge of tropical and subtropical orchids and their ecology is required. Due to the physical nature of the job, technicians should maintain a certain level of fitness. The ability to work on ladders, climb, and/or balance is essential. The job includes driving work vehicles and employees must either possess or have the ability to obtain a State of FL driver license.
Job Responsibilities:
- At most times the Orchid technician will be required to work with little to no supervision and must be able to exercise independent judgment and make independent decisions.
- Must work with a sense of urgency within designated time frames in order to complete tasks.
- Employees are required to climb and balance on ladders and/or trees.
- The ability to drive and navigate through the greater Miami area.
- Work with typical landscape equipment, ladders, and planting materials is essential.
- Other duties as assigned by your supervisor.
- The responsibilities listed above are general responsibilities of the position and are not designed to be all-inclusive of every task assigned.
Qualifications:
- Must be at least 18 years old.
- Previous experience of working in a garden, zoo, museum, or themed attraction is a plus.
- Must be able to commit to a flexible schedule.
Physical Requirements:
- Prolonged periods standing.
- Must frequently lift and/or move up to 40 lbs.
- Must be able to work outside in varying climatic conditions that include excessive heat and humidity.
To apply please submit cover letter and resume to hr@fairchildgarden.org